FAQ’s

Q: Where can I purchase tickets? 

A: Tickets can be purchased online at thebasementnashville.com or by the phone at 866-468-7630You can not purchase tickets or reserve yourself a spot for free shows. All free shows are first come first serve. We do not accept tickets from third party resellers such as StubHub.

Q: Where can I park? 

A: The Basement East: Parking is available across the street at Fireman’s Credit Union from 6PM-3AM and at East Nashville Self Storage from 6PM-3AM. Please do not park in the East Station parking lot. All violators WILL BE TOWED. There is also legal street parking on McFerrin Ave. and 9th Street S. 

A: The Basement (8th Avenue): Parking is available in front of The Basement (behind Grimey’s) and in the gravel strip next to dumpsters off of Alloway St. Legal street parking is also available on the surrounding streets. Please do not park in the fenced in gravel lot behind Grimey’s Too as it will be locked at 8pm. 

Q: Can I get in if I am under 21?

A: All shows are 21+ with ID unless otherwise specified.

ACCEPTABLE FORMS OF ID:

  • A validly issued state, district, or territorial US Government driver’s license
  • A state issued ID with photo and date of birth
  • Military identification card with photo and date of birth
  • Valid passport
Q: How do I get to your venue?

A: Please check out our DIRECTIONS page for both venue addresses and Google maps. 

Q: How can I get a refund?

A: Unfortunately, we do not offer refunds unless a show has been cancelled. 

Q: Do you serve food?

A: Yes! We serve ham and dill havarti sandwiches and chips at The Basement. The Pub at The Basement East is open daily. Please check out our MENU & HOURS.

Q: Are there seats available for shows?

A: Unless the show is advertised as seated, there will only be a limited number of seats available in the venue. If you require a seat for any reason, do not hesitate to reach out to us and we will be more than happy to provide one for you. We are also handicap accessible.

Q: What’s your policy on photos/video/recording?

A: These policies change show to show and are at the discretion of our performers. Please refrain from flash photography/selfie sticks/go pros/ipads. If you are a professional photographer please contact Tara Curtis for a press pass. 

Q: Do you host private events? 

A: Absolutely! We would be more than happy to help you create a memorable event at The Basement or The Basement East. Please contact Tara Curtis for more information. 

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